How to order
How to order:
1. Navigate to your desired product and click on 'Add to cart';
2. You will now be redirected to the shopping cart. Here you can complete your order via 'Complete order' or continue shopping;
3. After you click on 'Complete order' you can choose to create an account or place the order without an account. To place an order without an account, click on 'Continue';
4. You will now see the progress of your order. Here you can enter the address to which your order must be sent. A distinction between billing and shipping address is possible;
5. By clicking on 'Next step' you can select the desired shipping method and payment method;
6. At the end you can check your order and possibly place a comment;
7. Click on 'Place order' and pay for your order via the payment method you have chosen.
Cancel your orders:
If you want to cancel your order or a product from it, you can email our customer service at e-mail address info @ info @ hihome.eu
If your order has been successfully canceled, your payment obligation will be canceled. If you have already paid, the amount will be refunded as soon as possible. It is possible that your order can no longer be canceled because it has already been processed and shipped. You can of course return your order within 14 days.
Your order has been canceled by [email protected]:
It is very rare that we cancel your order. Reasons can be of a different nature. We will inform you as soon as possible about a cancellation and will offer an alternative if possible and desired. Any payment will be refunded as soon as possible. Please allow a period of 5 working days here before you see the refund in your bank account. With credit card payments this can take up to 3 weeks before being visible on your statement.